Legal Notice

Legal Notice

1. Company Information

Website : www.moskera.com

Owner : Moskera SAS

Legal structure : Société par Actions Simplifiée (SAS) – a French private limited company, broadly equivalent to a Ltd (UK), Pty Ltd (AUS/NZ) or LLC (US)

Registered office : 73 allée Kleber, 34000 Montpellier, France

Share capital : €5,000

Company registration number (SIRET) : 941 329 302 00017

EU VAT number : FR 49 941329302

Trade register : RCS Montpellier – B 941 329 302

Publication director : John MATEUS

Email : contact@moskera.com

Phone : +33 4 11 93 43 11

Moskera SAS operates an e-commerce website specialising in the sale of standard and custom-made magnetic mosquito screens.

2. Website Hosting

Hosting provider : Shopify Inc.

Address : 126 York St, Ottawa, ON K1N 5T5, Canada

Phone : +1 613-241-2828

Website : www.shopify.com

3. Website Access

The website is available 24 hours a day, 7 days a week, except in cases of scheduled maintenance or force majeure.

Moskera SAS shall not be held liable for any downtime, technical errors, or display issues.

4. Intellectual Property

All content published on this website (text, images, logos, graphics, videos) is the exclusive property of Moskera SAS, unless otherwise stated.

Any reproduction, distribution, or use without the prior written consent of Moskera SAS is strictly prohibited and may constitute an infringement of intellectual property rights, actionable under applicable law.

5. Personal Data & Privacy

Moskera SAS, acting as data controller, is committed to complying with applicable data protection legislation, including the EU General Data Protection Regulation (GDPR – Regulation EU 2016/679) and its national implementing laws.

Personal data collected (name, address, email, phone number, payment details) is processed on the following legal bases :

  • Contract performance : processing of orders and deliveries
  • Legitimate interest : service improvement and fraud prevention
  • Consent : marketing communications and non-essential cookies
  • Legal obligation : retention of accounting and tax records

Your data is never sold to third parties. It may be shared with our technical service providers solely for the purpose of fulfilling their services (hosting, payment processing, logistics, email marketing).

In accordance with applicable regulations, you have the right to access, correct, delete, object to, restrict or port your personal data.

To exercise your rights or for any data protection enquiry, please contact our Data Protection Officer (DPO) :

DPO Email : dpo@moskera.com

For full details : Privacy Policy

Depending on your country of residence, you also have the right to lodge a complaint with your local data protection authority :

🇬🇧 United Kingdom

Information Commissioner's Office (ICO) : ico.org.uk

🇦🇺 Australia

Office of the Australian Information Commissioner (OAIC) : www.oaic.gov.au

🇳🇿 New Zealand

Office of the Privacy Commissioner : www.privacy.org.nz

🇺🇸 United States

Federal Trade Commission (FTC) – Consumer Information : www.consumer.ftc.gov

California residents may also have additional rights under the CCPA/CPRA.

For any such request, please contact : dpo@moskera.com

6. Cookies & Advertising Trackers

The website www.moskera.com uses cookies and trackers to enhance the user experience, measure audience behaviour and optimise our advertising campaigns.

The following third-party tools may place cookies on your browser :

  • Shopify – store management and shopping cart (functional)
  • Google Analytics – audience measurement and user behaviour analysis (Google LLC)
  • Google Ads – advertising and remarketing (Google LLC)
  • Meta Ads (Facebook / Instagram) – advertising and remarketing (Meta Platforms Inc.)
  • Pinterest Ads – advertising and remarketing (Pinterest Inc.)
  • Microsoft Ads (Bing) – advertising and remarketing (Microsoft Corporation)
  • TikTok Ads – advertising and remarketing (TikTok Technology Limited)
  • Snapchat Ads – advertising and remarketing (Snap Inc.)
  • YouTube Ads – advertising and remarketing (Google LLC)
  • Klaviyo – email marketing and customer segmentation (Klaviyo Inc.)
  • Trustpilot – customer reviews and rating widget (Trustpilot A/S)
  • Stripe – secure payment processing (Stripe Inc.)
  • PayPal – secure payment processing (PayPal Holdings Inc.)
  • Klarna – buy now pay later and secure payment processing (Klarna Bank AB)

Non-essential cookies are subject to your prior consent, in accordance with applicable ePrivacy regulations. You can manage your preferences at any time via the cookie settings banner on the website.

You may also opt out of targeted advertising directly through each platform, or via :

7. Dispute Resolution & Consumer Rights

If you have a complaint, we encourage you to first contact our customer support team at contact@moskera.com so we can resolve the matter directly.

In accordance with EU Regulation No. 524/2013, you may also use the European Online Dispute Resolution (ODR) platform :
https://ec.europa.eu/consumers/odr

Depending on your country of residence, you may also have access to the following consumer dispute resolution bodies :

🇬🇧 United Kingdom

Citizens Advice consumer helpline : www.citizensadvice.org.uk

Alternative Dispute Resolution (ADR) via the Retail ADR scheme : www.retailadr.org.uk

🇦🇺 Australia

Australian Competition & Consumer Commission (ACCC) : www.accc.gov.au

State-based Consumer Affairs offices (e.g. Consumer Affairs Victoria, NSW Fair Trading) are also available.

🇳🇿 New Zealand

Consumer Protection – Ministry of Business, Innovation and Employment : www.consumerprotection.govt.nz

Disputes Tribunal for claims up to NZD 30,000 : www.disputestribunal.govt.nz

🇺🇸 United States

Federal Trade Commission (FTC) – file a complaint : reportfraud.ftc.gov

Better Business Bureau (BBB) : www.bbb.org

8. Limitation of Liability

Moskera SAS takes all reasonable steps to ensure the accuracy of the information published on this website.

However, the company shall not be held liable for :

  • Errors or omissions in published content
  • Temporary unavailability of the website
  • Any direct or indirect damages arising from the use of the website
  • The content of third-party websites accessible via hyperlinks

9. Governing Law

This legal notice is governed by French law, without prejudice to any mandatory consumer protection provisions applicable in the user's country of residence.

In the event of a dispute, and following an attempt at amicable resolution or mediation, the courts of Montpellier (France) shall have jurisdiction.

Consumers in the UK, Australia, New Zealand and the United States retain all rights granted to them under their respective national consumer protection legislation, which may take precedence over the above in certain circumstances.

Last updated: Monday, 23 March 2026