Legal Notice
Legal Notice
1. Company Information
Website : www.moskera.com
Owner : Moskera SAS
Legal structure : Société par Actions Simplifiée (SAS) – a French private limited company, broadly equivalent to a Ltd (UK), Pty Ltd (AUS/NZ) or LLC (US)
Registered office : 73 allée Kleber, 34000 Montpellier, France
Share capital : €5,000
Company registration number (SIRET) : 941 329 302 00017
EU VAT number : FR 49 941329302
Trade register : RCS Montpellier – B 941 329 302
Publication director : John MATEUS
Email : contact@moskera.com
Phone : +33 4 11 93 43 11
Moskera SAS operates an e-commerce website specialising in the sale of standard and custom-made magnetic mosquito screens.
2. Website Hosting
Hosting provider : Shopify Inc.
Address : 126 York St, Ottawa, ON K1N 5T5, Canada
Phone : +1 613-241-2828
Website : www.shopify.com
3. Website Access
The website is available 24 hours a day, 7 days a week, except in cases of scheduled maintenance or force majeure.
Moskera SAS shall not be held liable for any downtime, technical errors, or display issues.
4. Intellectual Property
All content published on this website (text, images, logos, graphics, videos) is the exclusive property of Moskera SAS, unless otherwise stated.
Any reproduction, distribution, or use without the prior written consent of Moskera SAS is strictly prohibited and may constitute an infringement of intellectual property rights, actionable under applicable law.
5. Personal Data & Privacy
Moskera SAS, acting as data controller, is committed to complying with applicable data protection legislation, including the EU General Data Protection Regulation (GDPR – Regulation EU 2016/679) and its national implementing laws.
Personal data collected (name, address, email, phone number, payment details) is processed on the following legal bases :
- Contract performance : processing of orders and deliveries
- Legitimate interest : service improvement and fraud prevention
- Consent : marketing communications and non-essential cookies
- Legal obligation : retention of accounting and tax records
Your data is never sold to third parties. It may be shared with our technical service providers solely for the purpose of fulfilling their services (hosting, payment processing, logistics, email marketing).
In accordance with applicable regulations, you have the right to access, correct, delete, object to, restrict or port your personal data.
To exercise your rights or for any data protection enquiry, please contact our Data Protection Officer (DPO) :
DPO Email : dpo@moskera.com
For full details : Privacy Policy
Depending on your country of residence, you also have the right to lodge a complaint with your local data protection authority :
Information Commissioner's Office (ICO) : ico.org.uk
Office of the Australian Information Commissioner (OAIC) : www.oaic.gov.au
Office of the Privacy Commissioner : www.privacy.org.nz
Federal Trade Commission (FTC) – Consumer Information : www.consumer.ftc.gov
California residents may also have additional rights under the CCPA/CPRA.
For any such request, please contact : dpo@moskera.com
6. Cookies & Advertising Trackers
The website www.moskera.com uses cookies and trackers to enhance the user experience, measure audience behaviour and optimise our advertising campaigns.
The following third-party tools may place cookies on your browser :
- Shopify – store management and shopping cart (functional)
- Google Analytics – audience measurement and user behaviour analysis (Google LLC)
- Google Ads – advertising and remarketing (Google LLC)
- Meta Ads (Facebook / Instagram) – advertising and remarketing (Meta Platforms Inc.)
- Pinterest Ads – advertising and remarketing (Pinterest Inc.)
- Microsoft Ads (Bing) – advertising and remarketing (Microsoft Corporation)
- TikTok Ads – advertising and remarketing (TikTok Technology Limited)
- Snapchat Ads – advertising and remarketing (Snap Inc.)
- YouTube Ads – advertising and remarketing (Google LLC)
- Klaviyo – email marketing and customer segmentation (Klaviyo Inc.)
- Trustpilot – customer reviews and rating widget (Trustpilot A/S)
- Stripe – secure payment processing (Stripe Inc.)
- PayPal – secure payment processing (PayPal Holdings Inc.)
- Klarna – buy now pay later and secure payment processing (Klarna Bank AB)
Non-essential cookies are subject to your prior consent, in accordance with applicable ePrivacy regulations. You can manage your preferences at any time via the cookie settings banner on the website.
You may also opt out of targeted advertising directly through each platform, or via :
- 🇬🇧 UK / 🇪🇺 EU : www.youronlinechoices.com/uk/
- 🇺🇸 US : optout.aboutads.info (DAA) or optout.networkadvertising.org (NAI)
- 🇦🇺 AUS / 🇳🇿 NZ : www.youronlinechoices.com
7. Dispute Resolution & Consumer Rights
If you have a complaint, we encourage you to first contact our customer support team at contact@moskera.com so we can resolve the matter directly.
In accordance with EU Regulation No. 524/2013, you may also use the European Online Dispute Resolution (ODR) platform :
https://ec.europa.eu/consumers/odr
Depending on your country of residence, you may also have access to the following consumer dispute resolution bodies :
Citizens Advice consumer helpline : www.citizensadvice.org.uk
Alternative Dispute Resolution (ADR) via the Retail ADR scheme : www.retailadr.org.uk
Australian Competition & Consumer Commission (ACCC) : www.accc.gov.au
State-based Consumer Affairs offices (e.g. Consumer Affairs Victoria, NSW Fair Trading) are also available.
Consumer Protection – Ministry of Business, Innovation and Employment : www.consumerprotection.govt.nz
Disputes Tribunal for claims up to NZD 30,000 : www.disputestribunal.govt.nz
Federal Trade Commission (FTC) – file a complaint : reportfraud.ftc.gov
Better Business Bureau (BBB) : www.bbb.org
8. Limitation of Liability
Moskera SAS takes all reasonable steps to ensure the accuracy of the information published on this website.
However, the company shall not be held liable for :
- Errors or omissions in published content
- Temporary unavailability of the website
- Any direct or indirect damages arising from the use of the website
- The content of third-party websites accessible via hyperlinks
9. Governing Law
This legal notice is governed by French law, without prejudice to any mandatory consumer protection provisions applicable in the user's country of residence.
In the event of a dispute, and following an attempt at amicable resolution or mediation, the courts of Montpellier (France) shall have jurisdiction.
Consumers in the UK, Australia, New Zealand and the United States retain all rights granted to them under their respective national consumer protection legislation, which may take precedence over the above in certain circumstances.
Last updated: Monday, 23 March 2026